Proof-of-packing software for delivery restaurants

Protect every delivery order before it leaves the kitchen.

ProofKitchen gives restaurants timestamped photo evidence, receipt OCR, AI-assisted quality checks, and dispute-ready proof for missing-item claims.

Protected before handover.

Receipt detected

PlatformUber Eats
Order ID#4521

Items detected

  • 2 Burgers
  • 1 Fries
  • 1 Coke
Evidence quality94%

The problem

Missing-item claims cost restaurants money.

Customers claim items are missing. Platforms refund them and charge you back. Restaurants need proof — but busy kitchens rarely have evidence ready when the claim arrives.

The solution

Create proof in seconds.

Scan the receipt and packed order, confirm the checklist, and retrieve dispute-ready evidence later. AI-assisted checks, human confirmation.

1

Scan the receipt and packed order

Staff photograph the sealed bag with the receipt visible. OCR detects the platform, order ID and items.

2

Confirm the checklist

A receipt-based checklist flags drinks, sauces and sides. Staff tick items and protect the order.

3

Retrieve dispute-ready evidence

When a claim arrives, find the proof by order ID and generate dispute text in seconds.

Smart Proof

The Smart Proof workflow

Receipt OCR, order ID and platform detection, item checklist, AI-assisted evidence quality, timestamped storage, and a dispute text generator.

Receipt OCR detects the order ID, platform, and items automatically.

A receipt-based checklist flags drinks, sauces and sides before handover.

An AI-assisted evidence-quality check warns staff before a blurry photo becomes useless.

A WhatsApp assistant retrieves proof by order ID, anywhere.

Three channels

App for the kitchen. Dashboard for the owner. WhatsApp as backup.

Staff capture proof on the mobile app. Owners search and prepare disputes on the dashboard. WhatsApp retrieves proof by order ID when you need it fast.

Built for global delivery platforms

Deliveroo, Uber Eats, Just Eat, DoorDash, Grubhub, Glovo, Wolt, Bolt Food, Foodpanda and more.

DeliverooUber EatsJust EatDoorDashGrubhubGlovoWoltBolt FoodRappiFoodpandaTalabatSkipTheDishes

Simple pricing per location

30-day free trial, then £39/month per location.

Starter

£19/mo

per location

Start free trial
Recommended

Pro

£39/mo

per location

Start free trial

Protect+

£79/mo

per location

Start free trial

Managed Recovery

£149/mo

per location

Start free trial

Frequently asked questions

Does ProofKitchen connect to Deliveroo or Uber Eats?

Not in V1. ProofKitchen creates independent timestamped evidence you attach to a dispute. Direct platform integrations are on the roadmap.

Can staff use WhatsApp?

Yes. WhatsApp is a companion channel for retrieving proof by order ID and capturing photo evidence as a fallback.

Does AI guarantee the order is complete?

No. AI assists with detection and quality checks. Staff confirmation is the final step — the evidence value is the timestamped photo, receipt and confirmation.

Can I use it in France, Spain, the USA or Australia?

Yes. ProofKitchen supports multiple countries, currencies and languages, with EN/FR/ES from day one.

How do payments work?

Billing happens on the website with a 30-day free trial. The staff mobile app is free to use after onboarding.

Can I export proof for disputes?

Yes. Every proof can generate dispute text and download evidence in your chosen language.